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Forgot Password

Updated over 5 months ago

Step-by-step Guide


Step 1: Forgot Password

If you cannot remember your password, you’ll need to reset it to regain access to your account.

To get started, simply click the following link:


If the above link did not work, copy and paste the following url link https://app.soldistro.co.za/forgot-password into your web browser to get started.

Step 2: Provide Email Address

  1. Enter the email address you used during registration in the provided field.

  2. Click the highlighted button 'Continue' (see example image below).

Important: Double-check your email address for accuracy. We will send you instructions on how to reset your password.

Step 3: OTP Verification

Once you have submitted your details you will be asked to verify your email by providing an OTP (One-Time-Password) that will be sent to the email address provided.

Step 4: Password Reset

  1. Once you have submitted the correct OTP, you can continue setting up your new password.

  2. Complete the required fields:

    • Enter your new password

    • Confirm your new password

Once all fields are filled, click the 'Continue' button.

After successfully resetting your password, you’ll receive a confirmation email with a 'Log In' button. Click this link to return to the main application.

Alternatively, you can click 'Return to Login' to sign in with your new credentials.

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